When Orbi can’t be found after a reset, it doesn’t mean it is broken. It just means it’s not connecting to your app or your phone. The reset basically kicks it back into setup mode, but sometimes the app doesn’t recognize it properly, especially if the router’s still hanging onto a previous firmware or your phone cached the old network details. https://orbitloginnet.com/orbi-router-cannot-be-found-after-factory-reset-how-to-fix/